Hamilton & Co. 
Design + Studio
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Hamilton & Co. 
Design + Studio

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Return and Refund Policy

Hamilton & Co. – Return & Exchange Policy

At Hamilton & Co., we want you to be completely satisfied with your purchase. 

If for any reason you are not, we offer easy returns and exchanges within 30 days of the purchase date.

Returns

  • Items must be returned in original condition, unworn, and with all original packaging and certificates.
  • Custom or engraved pieces are non-returnable unless defective.
  • Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the item.
  • The buyer is responsible for return shipping costs.


Exchanges

  • You may exchange your item for another piece of equal or greater value within 30 days.
  • Any price difference must be paid at the time of exchange.
  • Return shipping is the responsibility of the buyer.


How to Return or Exchange

  1. Contact us at hamiltondesignandstudio@gmail.com with your order information and reason for return or exchange.
  2. We will provide detailed return instructions.
  3. Carefully package your item and ship it back using a trackable shipping method.


Hamilton & Co. is not responsible for lost or damaged returns without proof of delivery.

If you have any questions, please reach out to us at hamiltondesignandstudio@gmail.com. We’re happy to help!

Terms and Conditions

Terms of Service

Effective Date: July 15, 2025


Hi there! Welcome to Hamilton & Co. Design + Studio. We’re so glad you’re here. Before you explore our jewelry or make a purchase, please take a moment to read through our Terms of Service. These guidelines help keep things running smoothly and protect both you and us.


By using our website, placing an order, or interacting with our services, you're agreeing to these terms.


1. Using Our Website

We’re here to offer you beautiful, thoughtfully made jewelry. To keep things fair and safe, we ask that all visitors and customers follow these basic rules when using our website.


2. Ordering, Payment & Transactions

  • All transactions on our website are processed securely through trusted payment providers.
  • We reserve the right to refuse, cancel, or limit any order at our discretion.
  • Prices are listed in U.S. dollars and may change without notice.
  • Promotional offers, discounts, or pricing errors may be corrected or canceled at any time.


3. Withdrawal & Cancellation of Services

We may withdraw or change any part of our website, services, or products without notice. This includes discontinuing jewelry pieces or digital services.
We also reserve the right to cancel orders or accounts for any reason, including suspicion of fraud or abuse.


4. Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However:

  • We do not guarantee that all descriptions, pricing, or availability are error-free.
  • We are not responsible for any damages resulting from inaccurate or outdated content.
  • Website availability may be interrupted for updates, maintenance, or technical issues beyond our control.


5. Intellectual Property & Copyright

All content on this site—including but not limited to logos, product designs, text, images, graphics, and branding—is the property of Hamilton & Co. Design + Studio.
Unless we give you written permission, you may not:

  • Copy, modify, adapt, or create derivative works from our content
  • Use our content for commercial purposes
  • Reproduce or redistribute our content on other websites, platforms, or media

**You may share or reference our work non-commercially, only if full credit is given and with a link back to our website.**


6. User Behavior & Conduct

By using our website, you agree not to:

  • Engage in any unlawful, harmful, or fraudulent activity
  • Use hate speech, harass, intimidate, or bully others
  • Post or transmit spam, promotions, or unauthorized advertising
  • Interfere with our website’s functionality or security
  • Attempt to access accounts, data, or systems that you do not own or have permission to use

We reserve the right to suspend or delete user accounts that violate these terms or our community standards, without prior notice.


7. Account Termination


We may, at our discretion, suspend or terminate user accounts that:

  • Provide false information
  • Engage in abusive or suspicious activity
  • Violate any of our policies or applicable laws


8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
  • Our maximum liability is limited to the amount you paid for the product or service in question.
  • We are not liable for website downtime, data loss, or any external disruptions beyond our control.


9. Privacy

We respect your privacy. Any information you provide is handled in accordance with our Privacy Policy. By using our site, you consent to the collection and use of information as outlined in that policy.


10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page, and your continued use of our site means you accept the revised Terms.


11. Governing Law

These Terms are governed by the laws of the State of Michigan, United States, without regard to its conflict of law rules. Any disputes must be resolved in the courts of Michigan.


12. Contact Us

For questions or concerns about these Terms, please contact us at:
📧 HamiltonDesignandStudio@gmail.com


Copyright © 2025 Hamilton & Co. Design + Studio - All Rights Reserved.

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